For professionals
Documentation
Datasheets, installation manuals, drawings and certificates for architects, installers and facility managers, free to download.
Architects & specifiers
DWG and BIM objects, dimensions and ready-made specification texts for tenders.
CAD / BIM filesInstallers
Installation and wiring manuals, foundation drawings and commissioning guides.
Installation manualsFacility managers
User and maintenance manuals, software guides and safety information.
User manualsLibrary
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Technical support
Frequently asked questions
I can't find the document I need. What now?
Not every document is published online. Send us a request with the product model, and we will email it to you, usually the same day.
Where can I find the CE declarations of conformity?
All declarations of conformity are collected in a single file under General → Certificate in the library above.
Do you provide training for installers?
Yes. We run hands-on commissioning and service training for partner installers, at our office or on site. Contact us to book a session.
Can your systems integrate with our existing access control or BMS?
In most cases, yes. Our controllers support open protocols such as OSDP, Wiegand and TCP/IP, and barriers, doors and gates can be driven by dry contacts from third-party systems. Send us the details and our engineers will confirm compatibility.
How often do access systems need maintenance?
We recommend preventive maintenance at least once or twice a year, depending on traffic. High-traffic sites such as public car parks benefit from quarterly visits.
How do I report a fault?
Call our service line or use the contact form and choose “Technical support”. Please include the product model, serial number and a short description of the issue.
Engineering support
Working on a specification or an installation?
Our engineers can review drawings, help with wiring and answer technical questions during your project.